Tuesday 21 May, 2019

Health Ministry civil servants get world-class training

Some 20 Ministry of Health civil servants took part in a special two-day training event to enhance their recruitment skills

Some 20 Ministry of Health civil servants took part in a special two-day training event to enhance their recruitment skills

Some 20 Ministry of Health civil servants took part in a special two-day training event to enhance their recruitment skills.

The senior managers and HR staff received top-class training from Susan White, a former Senior Vice President and Human Resource Executive at global financial services firm JP Morgan Chase, on key topics such as job analysis, identifying competencies for various positions, and the assessment of competencies through behavioural interviewing.

Health Ministry Chief Officer, Jennifer Ahearn explained that behavioural interviewing is the process of determining how an interviewee will act in specific employment-related situations in order to find the right recruitment candidates.

She said: “Ms White is a specialist in the area of talent development. This is a key goal for the Deputy Governor’s Five Year plan, but also a necessity for any agency or organisation that wishes to achieve sustainable success.

“Another focus for the five year plan is leadership, and we thought this would be an excellent opportunity to build capacity at the top of our organisations while at the same time empowering leaders and HR teams to shape their organisations going forward.”

The Ministry’s Chief Officer, Deputy Chief Officer, Heads of Department, Deputy HODs and all HR staff from agencies within the Ministry took part. As such, representatives from the Departments of Health Regulatory Services, Environment, Environmental Health, Counselling Services, and the Mosquito Research and Control Unit were among those present. 

The workshop used hands-on exercises to guide them through activities such as identifying competencies and writing behavioural interview questions, all while conducting effective and fair interviews.

Human Resources Manager in the Ministry of Health, Marcia Murray, who regularly attends Society of Human Resources Management conferences in the United States, came up with the idea for the training as a cost efficient way of sharing the same expert level of knowledge as widely as possible within the Ministry.

Deputy Governor, Franz Manderson said he was pleased to see agencies like the Ministry of Health using the Five Year plan as an impetus for staff development.

He added: “Ultimately if we build the capacity of our leaders they will be able to better harness and keep the talent needed to create a better workplace and deliver world class services to our customer."

Susan White is a Society of Human Resources Management Senior Certified Professional.

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