Tuesday 22 January, 2019

New online service promises to make Cayman’s beaches more accessible

A new online booking system recently rolled out by the Public Works Department (PWD) promises to make local beaches more accessible to the public.

Cayman residents can now book cabanas at all 12 public parks, and 7 public beaches through online booking system at no charge.

The reservation system, which requires users to create an account, can be found by visiting PWD’s website www.publicworks.gov.ky.

Once customers have logged in they will be able view the systems calendar to ensure their desired date is available, pick the facility they would like to use and even chose which cabana they would like to reserve.

Once a booking is complete, customers will be sent a confirmation email which they will need to print off and bring with them as proof of their reservation.

“Ensuring that our people can benefit from our natural environment is of great importance to government,” said Joseph Hew, Minister for Commerce, Planning and Infrastructure.

 “This new system makes it easier for the public to gain access to our beaches and parks, and to have a richer experience when they do use these spaces,” he added.

Acting Governor, Franz Manderson called the new system a “tremendous example of putting the customer first”, as he further commended the Public Works Department for developing the system which he further said provides a world-class service.

PWD Director Max Jones noted that in addition to offering an easier and more efficient way to book cabanas, security is an important feature of the system.

“While you can see if facilities are booked, customer’s personal information will not be shared, and your privacy will be maintained,” said Jones.

Customers who do make bookings will continue to be responsible for cleaning up the spaces after use. Also, the system will not allow for multiple consecutive bookings as a way to ensure accessibility of the facilities for all.

 “We understand that some customers will still want that personal interaction, so we will maintain that service, but we are thrilled to be able to offer this level of convenience for those what want it,” added Jones, who further added that customers are still able to visit the PWD office to book cabanas.

 

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